FREQUENTLY ASKED QUESTIONS
Q : WHAT IF MY CAR WAS TOWED FROM THE SCENE OF AN ACCIDENT AND I OWE STORAGE OR FEES ?
A: WE OFTEN GET CALLS FROM PEOPLE WHO OWE MONEY IN STORAGE OR FOR TROUBLESHOOTING . IF WE NEGOTIATE A PRICE OVER THE PHONE , IT IS UP TO YOU TO PAY YOUR OWN FEES WITH YOUR OWN MONEY . YOU CANNOT USE OUR MONEY TO PAY THE FEES. MOST YARDS WONT LET YOU NEAR THE CAR UNLESS THEY ARE PAID.
Q: DOES THE RUNNING STATUS OF MY CAR EFFECT THE QUOTE I WAS GIVEN?
A: IF YOU HAVE AN OLDER JUNKER , NO . IF YOU HAVE A VEHICLE THAT IS 1998 OR NEWER THEN YES. WE SELL PARTS SO IF WE ARE BUYING IT BECAUSE IT WAS IN AN ACCIDENT AND IT DOESNT RUN . WE CANT TAKE YOUR WORD THAT ITS OK . IF A VEHILCE IS NOT RUNNING IN ITS CURRENT CONDITION THEN ITS CONSIDERED NO GOOD AND THE QUOTE WILL REFLECT THAT.
Q: WHY IS MY OLDER CAR CONSIDERED JUNK AND NOT A GOOD PARTS CAR?
A: TRUTH IS , WE DONT SELL USED CARS NOR ARE WE PLANNING TO FIX OR RESELL IT. WE HAVE NO MARKET FOR USED PARTS FOR VEHICLES OLDER THAN 1996 SO THEREFORE THE CAR HAS NO SIGNIFICANT PARTS VALUE NO MATTER WHAT IT LOOKS LIKE OR HOW WELL IT MAY RUN. JUNK VEHICLES WILL BE QUOTED ON CURRENT SCRAP VALUE.
Q: WHAT IF THE TITLE IS LOST OR THERE IS A LIEN ON IT ?
A: THERE SHOULD REALLY NEVER BE AN EXCUSE FOR A LOST TITLE. IF YOU ARE THE OWNER OF THE CAR , YOU ALONE CAN GET A DUPLICATE FOR $25 AT ANY DMV. AS FAR AS LIENS GO , IF THERE IS ONE ON THE TITLE , ITS NOT YOURS TO SELL AND YOU DONT OWN IT BECAUSE THERE IS STILL MONEY OWED WHICH MAKES THE ACT OF TRYING TO SELL IT ILLEGAL ON BOTH PARTS.
Q: WHERE WILL MY CAR END UP ONCE I SELL IT ?
A: WE GET A LOT OF PEOPLE WHO ARE NERVOUS OR MAYBE HAD SOME BAD EXPERIENCES IN THE PAST OR PRESENT. WEVE BEEN IN BUSINESS FOR OVER 30+ YEARS AND ARE FULLY LICENSED AND INSURED WITH REAL TOW TRUCKS AND A YARD THAT HOLDS ABOUT 100 VEHICLES. ONCE THE CAR IS STRIPPED IT IS CRUSHED AND PROCESSED. WE KEEP ALL THE TITLES HERE ON FILE GOING BACK UP TO 10 YEARS AND WE ALWAYS PROVIDE A COMPANY RECIEPT.
Q: WILL MY QUOTE CHANGE WHEN THE DRIVER ARRIVES?
A: NOT OFTEN DOES THIS HAPPEN, BUT THE EASIEST WAY TO AVOID IT IS TO BE HONEST ABOUT THE DESCRIPTION . WHEN WE ASK YOU QUESTIONS ABOUT THE CAR , ITS FOR A REASON. IF THERE IS DAMAGE OR BROKEN LIGHTS WHEN YOU NEVER MENTIONED IT THEN WE WILL NOT BE OBLIGATED TO BUY IT. IF YOU SAY IT RUNS AND IT DONT WHEN WE ARRIVE THEN YOU CANNOT EXPECT US TO JUST TAKE YOUR WORD FOR IT.